Charge 6 not showing data on app

[Robter]

Charge 6  Device works, nothing is showing on my phone since yesterday.

How do I fix this?

Moderator edit: clarified subject.

[gdio53]

@Robter 

When you say that nothing is showing. do you mean that the data is blank when you open the app, or the data is stale and hasn't updated since yesterday?

Have you restarted the phone and tracker?

[Robter]

Restarted my iPhone and charge 6 bit no data still is not showing on my iPhone.
Sent from my iPhone

[ManuFitbit]

A warm welcome to the forums @Robter.

Thank you for sharing with us the difficulty that you are experiencing with your Charge 6. Sorry to know the inconvenience. 

Please confirm that you are using the latest version of the Fitbit app: How do I use the Fitbit app?

In addition, confirm that your device is syncing with the Fitbit app: Why won't my Fitbit device sync?

Thanks for your help @gdio53 

[Robter]

I have restarted my Fitbit Charge 6 and my iPhone multiple times. The device is working fine but it is not syncing with my iPhone.   Nothing  -no data continues to show up on my iPhone. Very frustrating! Can someone please call me to help me?

[solbash]

Having the issue on my new Charge 6 where SPo2 & breathing do not show up in the app no matter what. Already uninstalled & reinstalled the app. I understand this issue is being worked on. When will we see a correction?

[gdio53]

@solbash 

How you wear your device can affect the readings for BR and SPo2, If it's too loose or too tight, you'll probably. get readings that aren't accurate or no readings at all, this just happened to me last night.   And don't wear the device where it will be resting on your wrist bone. 

Also make sure the back of your device is clean and dry.

[solbash]

I had a charge 5 & it worked fine. Thank you for your input, but your suggestions are of no help. There is obviously an issue with the device or the software.