Hello @Brenda6758
There is a bug on the Fitbit side that causes step count discrepancy between the Fitbit device and the app. The team is aware of the issue and is working on fixing the problem. So far, we haven't seen a timeline for the fix.
Just to let you know, we've learned that this is a more complex issue since the problem affects multiple Fitbit devices, isn't consistent, or easily reproducible.
Like you, I'm experiencing step count discrepancies. On some days, the app will show more steps than my Pixel Watch 3. Sometimes it's less than 10 steps, other times it's over 50 steps. Then, on the same day, my watch & app will show the same number of steps. It doesn't seem like an easy bug to troubleshoot.
Rieko | N California USA MBG PE
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