Charge 6 not syncing with the app

[bazingayed]

Everyday I have issues with the charge 6 and the app. It stopped syncing sometime yesterday (fitbit watch showed over 9000 steps the last sync showed 7000)

Today no steps, cant sync. Tried syncing on the PC, nope, on  the app , nope. Uninstalled and reinstalled the app..nope.  The watch shows my steps, but the app, and PC do not 

And this not syncing is a DAILY thing, I am just over this charge 6. 

I should have bought an apple watch argh

frustrating

Moderator edit: edited title to clarity.

[Finngirlsault]

Kind regards,
Shirley

[Dhinu]

Hi,
The sync worked for me after I rebooted my Pixel phone. This happened again
after some time and again got resolved by phone reboot.

Thank you,
-Dhinu

[xero2584]

I had the exact same issue.  When I clear my data on the charge 6, losing what was not synced, it is able to be paired again.  The app then asks me to use a "more secure Bluetooth connection" which is pairing with my phones Bluetooth just as any other Bluetooth device.  After doing this a couple of times, I unpaired the Bluetooth on my phone, just using the sync through the app, and have had no issues.  It still prompts me to connect with my phones Bluetooth, which I simply ignore and have full functionality.

[Loay]

Small update:  i found two Fitbit Charge 6 in the bluetooth devices list.   i think a new one got there after the update or something, because i never repaired my device.   after removing one of them it is working alot better