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Charge 6 not tracking sleep properly

‎09-15-2024 18:17 - last edited on ‎10-14-2024 08:51 by Fitbit Moderator

‎09-15-2024 18:17 - last edited on ‎10-14-2024 08:51 by Fitbit Moderator

 The sleep function works sporadically.  The notification of pace and distance when I am exercising utterly prevents my ability to know what the time is (except, granted, for a teeny weeny Itsy bitty time that is impossible to delete.   I was just told I can’t delete this feature or get a refund.  Very disappointed with Fitbit.

 

 

Moderator Edit: Clarified Subject 

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‎10-14-2024 08:50

‎10-14-2024 08:50

Hi @chazmi. Welcome to the Community. 

I want to provide further assistance, but I need to know if you are still experiencing the issue. Please let me know if you are so that I can proceed to the next step.

I'll be around.

Best Answer