<ul class='lia-community-nav-node lia-nav-item-container nav-type-cat-container lia-nav-pos-left main_container hide_slide 1 cat-' data-node='nav-xmnuz23762' ><li class='lia-nav-header lia-nav-item'><button title='close navigation menu' class='menu_Close lia-nav-icon lia-nav-icon-left'></button><a href='/' aria-label='' title='' class='lia-nav-header-title'><span class='lia-nav-item-text lia-nav-header-text'></span></a></li><li class='lia-nav-item nav-item' data-nav='nav-EN' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/EN' data-trigger='nav-EN' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-FR' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Communaut%C3%A9/ct-p/FR' data-trigger='nav-FR' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Communauté</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-DE' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/DE' data-trigger='nav-DE' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-IT' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/IT' data-trigger='nav-IT' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-SP' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Comunidad/ct-p/SP' data-trigger='nav-SP' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Comunidad</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-JP' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%83%86%E3%82%A3/ct-p/JP' data-trigger='nav-JP' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>コミュニティ</span></a></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories show_slide cat-EN' data-node='nav-EN' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/EN" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-EN' data-target='nav-EN'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-EN' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-support'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Product-Help-Forums/ct-p/support'><span class='lia-nav-item-text nav-text'>Product Help Forums</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-EN' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6"><div class="product_icon product-charge6"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2"><div class="product_icon product-sense2"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4"><div class="product_icon product-versa4"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5"><div class="product_icon product-charge5"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3"><div class="product_icon product-inspire3"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Fitbit-Ace-LTE/bd-p/aceLTE"><div class="product_icon product-aceLTE"></div><div class="product_title">Fitbit Ace LTE</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-Family-Accounts/bd-p/ace"><div class="product_icon product-ace"></div><div class="product_title">Ace & Family Accounts</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/sense"><div class="product_icon product-sense"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Versa-Smartwatches/bd-p/versa"><div class="product_icon product-versa"></div><div class="product_title">Other Versa Smartwatches</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Charge-Trackers/bd-p/charge"><div class="product_icon product-charge"></div><div class="product_title">Other Charge Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Inspire-Trackers/bd-p/inspire"><div class="product_icon product-inspire"></div><div class="product_title">Other Inspire Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxe"><div class="product_icon product-luxe"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-Scales/bd-p/aria"><div class="product_icon product-aria"></div><div class="product_title">Aria Scales</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/alta"><div class="product_icon product-alta"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flex"><div class="product_icon product-flex"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionic"><div class="product_icon product-ionic"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blaze"><div class="product_icon product-blaze"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surge"><div class="product_icon product-surge"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/One/bd-p/one"><div class="product_icon product-one"></div><div class="product_title">One</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Zip/bd-p/zip"><div class="product_icon product-zip"></div><div class="product_title">Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-Features'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Features/ct-p/Features'><span class='lia-nav-item-text nav-text'>Features</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-Features' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-features' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Product-Feedback/idb-p/features'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Product Feedback</span></a></li><li class='lia-nav-item nav-forum board-premium' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Fitbit-Premium/bd-p/premium'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Fitbit Premium</span></a></li><li class='lia-nav-item nav-forum board-appgallery' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Fitbit-App-Gallery/bd-p/appgallery'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Fitbit App Gallery</span></a></li><li class='lia-nav-item nav-forum board-femalehealth' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Menstrual-Health-Tracking/bd-p/femalehealth'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Menstrual Health Tracking</span></a></li><li class='lia-nav-item nav-forum board-other-apps' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Third-Party-Integrations/bd-p/other-apps'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Third-Party Integrations</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-platform'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Platform/ct-p/platform'><span class='lia-nav-item-text nav-text'>Platform</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-platform' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-ios' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/iOS-App/bd-p/ios'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>iOS App</span></a></li><li class='lia-nav-item nav-forum board-android' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Android-App/bd-p/android'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Android App</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-discussions'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Health-Wellness/ct-p/discussions'><span class='lia-nav-item-text nav-text'>Health & Wellness</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-discussions' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-blog' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/The-Pulse-Fitbit-Community-Blog/bg-p/blog'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-blog lia-img-icon-blog-board'></span><span class='lia-nav-item-text nav-text'>The Pulse - Fitbit Community Blog</span></a></li><li class='lia-nav-item nav-forum board-fitness' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Get-Moving/bd-p/fitness'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Get Moving</span></a></li><li class='lia-nav-item nav-forum board-cooking' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Healthy-Eating/bd-p/cooking'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Healthy Eating</span></a></li><li class='lia-nav-item nav-forum board-weightloss' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Manage-Weight/bd-p/weightloss'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Manage Weight</span></a></li><li class='lia-nav-item nav-forum board-sleep' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sleep-Well/bd-p/sleep'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Sleep Well</span></a></li><li class='lia-nav-item nav-forum board-mind_body' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mind-Body/bd-p/mind_body'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mind & Body</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-dev'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Developers/ct-p/dev'><span class='lia-nav-item-text nav-text'>Developers</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-dev' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-dev' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Web-API-Development/bd-p/dev'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Web API Development</span></a></li><li class='lia-nav-item nav-forum board-sdk' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/SDK-Development/bd-p/sdk'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>SDK Development</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-FR' data-node='nav-FR' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Communaut%C3%A9/ct-p/FR" aria-label="Communauté" title="Communauté" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Communauté</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-FR' data-target='nav-FR'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-FR' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-produit'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Produit/ct-p/produit'><span class='lia-nav-item-text nav-text'>Produit</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-FR' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6FR"><div class="product_icon product-charge6FR"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2FR"><div class="product_icon product-sense2FR"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4FR"><div class="product_icon product-versa4FR"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5FR"><div class="product_icon product-charge5FR"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3FR"><div class="product_icon product-inspire3FR"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-bracelet-d-activit%C3%A9/bd-p/aceFR"><div class="product_icon product-aceFR"></div><div class="product_title">Ace bracelet d'activité</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseFR"><div class="product_icon product-senseFR"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-Montre-Connect%C3%A9e/bd-p/versaFR"><div class="product_icon product-versaFR"></div><div class="product_title">Versa Montre Connectée</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Autre-Charge/bd-p/chargeFR"><div class="product_icon product-chargeFR"></div><div class="product_title">Autre Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Autre-Inspire/bd-p/inspireFR"><div class="product_icon product-inspireFR"></div><div class="product_title">Autre Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeFR"><div class="product_icon product-luxeFR"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicFR"><div class="product_icon product-ionicFR"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaFR"><div class="product_icon product-altaFR"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2FR"><div class="product_icon product-aria2FR"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexFR"><div class="product_icon product-flexFR"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeFR"><div class="product_icon product-blazeFR"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeFR"><div class="product_icon product-surgeFR"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-et-Zip/bd-p/coachsaclipFR"><div class="product_icon product-coachsaclipFR"></div><div class="product_title">Aria, One, et Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-aide'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Aide/ct-p/aide'><span class='lia-nav-item-text nav-text'>Aide</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-aide' data-node='nav-FR' ><li class='lia-nav-item nav-forum board-portableFR' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Portable/bd-p/portableFR'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Portable</span></a></li><li class='lia-nav-item nav-forum board-idees' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Commentaires-sur-les-produits/idb-p/idees'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Commentaires sur les produits</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-discussionsFR'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sant%C3%A9-et-Bien-%C3%AAtre/ct-p/discussionsFR'><span class='lia-nav-item-text nav-text'>Santé et Bien-être</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-discussionsFR' data-node='nav-FR' ><li class='lia-nav-item nav-forum board-bienvenue' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Bienvenue/bd-p/bienvenue'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Bienvenue !</span></a></li><li class='lia-nav-item nav-forum board-sante' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Soyez-Fit/bd-p/sante'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Soyez Fit</span></a></li><li class='lia-nav-item nav-forum board-aliments' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mangez-sain/bd-p/aliments'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mangez sain</span></a></li><li class='lia-nav-item nav-forum board-sommeil' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Dormez-mieux/bd-p/sommeil'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Dormez mieux</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-DE' data-node='nav-DE' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/DE" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-DE' data-target='nav-DE'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-DE' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-produkt'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Produkt/ct-p/produkt'><span class='lia-nav-item-text nav-text'>Produkt</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-DE' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6DE"><div class="product_icon product-charge6DE"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2DE"><div class="product_icon product-sense2DE"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4DE"><div class="product_icon product-versa4DE"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5DE"><div class="product_icon product-charge5DE"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3DE"><div class="product_icon product-inspire3DE"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-Aktivit%C3%A4ts-Trackers/bd-p/aceDE"><div class="product_icon product-aceDE"></div><div class="product_title">Ace Aktivitäts-Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseDE"><div class="product_icon product-senseDE"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Versa/bd-p/versaDE"><div class="product_icon product-versaDE"></div><div class="product_title">Andere Versa</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Charge/bd-p/chargeDE"><div class="product_icon product-chargeDE"></div><div class="product_title">Andere Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Inspire/bd-p/inspireDE"><div class="product_icon product-inspireDE"></div><div class="product_title">Andere Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeDE"><div class="product_icon product-luxeDE"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicDE"><div class="product_icon product-ionicDE"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaDE"><div class="product_icon product-altaDE"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2DE"><div class="product_icon product-aria2DE"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexDE"><div class="product_icon product-flexDE"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeDE"><div class="product_icon product-blazeDE"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeDE"><div class="product_icon product-surgeDE"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-und-Zip/bd-p/gurtelclipDE"><div class="product_icon product-gurtelclipDE"></div><div class="product_title">Aria, One, und Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-hilfe'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Hilfe/ct-p/hilfe'><span class='lia-nav-item-text nav-text'>Hilfe</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-hilfe' data-node='nav-DE' ><li class='lia-nav-item nav-forum board-mobilDE' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mobil/bd-p/mobilDE'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mobil</span></a></li><li class='lia-nav-item nav-forum board-ideen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Feedback-zum-Produkt/idb-p/ideen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Feedback zum Produkt</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-diskussionen'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Gesundheit-Wohlbefinden/ct-p/diskussionen'><span class='lia-nav-item-text nav-text'>Gesundheit & Wohlbefinden</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-diskussionen' data-node='nav-DE' ><li class='lia-nav-item nav-forum board-willkommen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Willkommen/bd-p/willkommen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Willkommen</span></a></li><li class='lia-nav-item nav-forum board-gesundheit' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sei-fit/bd-p/gesundheit'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Sei fit</span></a></li><li class='lia-nav-item nav-forum board-essen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Iss-gut/bd-p/essen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Iss gut</span></a></li><li class='lia-nav-item nav-forum board-schlaf' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Schlaf-besser/bd-p/schlaf'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Schlaf besser</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-IT' data-node='nav-IT' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/IT" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-IT' data-target='nav-IT'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-IT' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-prodotto'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Prodotto/ct-p/prodotto'><span class='lia-nav-item-text nav-text'>Prodotto</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-IT' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6IT"><div class="product_icon product-charge6IT"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2IT"><div class="product_icon product-sense2IT"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4IT"><div class="product_icon product-versa4IT"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseIT"><div class="product_icon product-senseIT"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5IT"><div class="product_icon product-charge5IT"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3IT"><div class="product_icon product-inspire3IT"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-trackers-di-attivit%C3%A0/bd-p/aceIT"><div class="product_icon product-aceIT"></div><div class="product_title">Ace trackers di attività</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Versa/bd-p/versaIT"><div class="product_icon product-versaIT"></div><div class="product_title">Altro Versa</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Charge/bd-p/chargeIT"><div class="product_icon product-chargeIT"></div><div class="product_title">Altro Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Inspire/bd-p/inspireIT"><div class="product_icon product-inspireIT"></div><div class="product_title">Altro Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeIT"><div class="product_icon product-luxeIT"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicIT"><div class="product_icon product-ionicIT"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaIT"><div class="product_icon product-altaIT"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2IT"><div class="product_icon product-aria2IT"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexIT"><div class="product_icon product-flexIT"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeIT"><div class="product_icon product-blazeIT"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeIT"><div class="product_icon product-surgeIT"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-e-Zip/bd-p/rilevatoriIT"><div class="product_icon product-rilevatoriIT"></div><div class="product_title">Aria, One, e Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-guida'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Guida/ct-p/guida'><span class='lia-nav-item-text 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Charge 6 not working and unable to contact support

‎02-19-2025 04:04 - last edited on ‎02-24-2025 19:19 by Fitbit Moderator

‎02-19-2025 04:04 - last edited on ‎02-24-2025 19:19 by Fitbit Moderator

The subject line says it all. Device is bricked - tried all the usual things: cleaned all contacts, tried other USB outlets, tried the reset button countless times. Not a flicker on the device, last seen with 15% battery.
Why is chat support not currently available? In my location/situation, it is not at all convenient to use voice or wait and wait for that to work. Why no text options?

Best Answer
6 REPLIES 6

‎02-19-2025 16:15

‎02-19-2025 16:15

Hello there @jxs, welcome to the Fitbit community, all your efforts so far are truly appreciated!

I am very sorry for this inconvenience. To find a quick and effective solution, I ask that you complete this form. With this information, our team will be able to contact you and provide you with the best possible assistance.

Once you have submitted the form, please let me know that you have completed it to keep you informed about the progress of your case.

Best Answer

‎02-19-2025 16:29

In response to EstuardoFitbit

‎02-19-2025 16:29

Thank you. I have submitted the form.

Best Answer

‎02-19-2025 16:35

In response to jxs

‎02-19-2025 16:35

That is amazing @jxs!

I already let my team know, they will follow up with you as soon as possible! 

Have a good one! 

Best Answer

‎02-23-2025 19:43

In response to EstuardoFitbit

‎02-23-2025 19:43

In response to the e-mail "Did one of these responses provide the answer you needed? ", I am waiting for the next reply in the e-mail support thread which now has a case number (ending in 42).

Best Answer
Highlighted

‎02-24-2025 05:51

In response to jxs

‎02-24-2025 05:51

No the charge 5 and 6 have a defect. They do not work flawlessly as described when they are advertised for purchase. This whole community forum design is a farce to hide behind a defective design in the product. If there were real answers on why these Fitbit products do not communicate, this would be explained at the time of purchase. The charge 5 and charge 6 disconnect frequently and you will have to manually restart the devices to see the information on your phone. 

Best Answer
0 Votes

‎02-24-2025 19:18

In response to Bbob

‎02-24-2025 19:18

Hello,@jxs thank you for the update! @Bbob Welcome to this thread!

Maintaining an open and ongoing conversation is the fastest way to resolve any issues you may have.

@Bbob I've been informed that you were able to contact the Customer Support team for further assistance. They will now guide you on how to proceed.

Best Answer