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Charge 6 - notifications from apps, not showing. HELP !

‎10-09-2025 08:53

‎10-09-2025 08:53

Hello all !

I've read all past topics, I've written to Fitbit assistance, I believe I've done it all ... but I'm still not able to get notifications on my Fitbit Charge 6 from apps like Whatsapp, Messenger, Teams.  But I do get the text messages from my phone, so it's recognized.

I've checked my connection Bluetooth, I've reset the notifications settings on all the apps and my Fitbit, my share sytem notifications are on etc.  You get the jist of it, right ?

Fitbit assistance told me to wait a week, as I've gotten the watch just recently - and still no luck.

 

Can anybody please help ?  

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‎10-09-2025 11:54 - edited ‎10-09-2025 11:55

‎10-09-2025 11:54 - edited ‎10-09-2025 11:55

Hi @cecilea197 and welcome to the forums. 

Thank you for your message. I'm sorry to hear that the notifications from apps are not showing on your Fitbit Charge 6. I appreciate all the troubleshooting steps you tried. 

Firstly, please take into consideration that if you are receiving text notifications, you will not be able to receive WhatsApp notifications as well. You can only choose one app per category. 

That been said, please let me suggest you to read and follow the steps explained here: 

Please note that there is a procedure for iOS and one for Android depending on the phone you use.

If you still have the problem, please check the steps described here: 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

Best Answer