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Charge 6 restarts automatically

‎08-23-2025 15:55 - last edited on ‎08-23-2025 20:23 by Fitbit Moderator

‎08-23-2025 15:55 - last edited on ‎08-23-2025 20:23 by Fitbit Moderator

My Charge 6 reset itself to June 2023.  It was fine when I put it on the charger last night but this morning, I discovered it reset itself to stars in June 

 

Moderator edit: clarified subject.

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‎08-23-2025 20:20

‎08-23-2025 20:20

Good to see you participating in the community @AdrianneAnn. 

Thank you for sharing the inquiry regarding this difficulty with your Charge 6. 

Please, confirm that your device is running the latest version of the firmware. 

Take a look at the following help article: How do I update my Fitbit device?

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