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Charge 6 screen off

‎09-03-2025 23:12

‎09-03-2025 23:12

Hey all, for about one week my charge 6 screen is all black, device is on and tracking but I cannot see any info in the screen. I’ve tried to reset multiple times, but did not work. Anyone experienced that?

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‎09-04-2025 06:03

‎09-04-2025 06:03

Hi @CaiBran and welcome to the community! 

Thank you for your message. I'm sorry to hear that the screen of your Charge 6 has gone all black. 

This is not the experience wanted for our customers, and I understand your feelings about this situation. 

I am grateful for the troubleshooting steps you tried. 

Please try these troubleshooting steps for now:

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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