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Charge 6 syncing to dashboard issues

‎10-09-2024 10:28

‎10-09-2024 10:28

Hi guys, 

I have a charge 6;  it's almost a year old. I noticed that the device is no longer syncing to the dashboard on my Android.  I've turn the Bluetooth on and off multiple times, and restarted my phone- but no luck.  Any suggestions??? 

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1 REPLY 1

‎10-09-2024 11:06

‎10-09-2024 11:06

Hello @S-jorgenson 

It looks like you've tried the recommended troubleshooting to resolve the syncing issue and that has not been successful.

The next step would be to contact Support (<-- click link). Complete the prompts until you get the option to chat or call. I recommend calling & talking to a support agent.

Rieko | N California USA MBG PE

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