10-23-2024 06:38
10-23-2024 06:38
I have tried several times to download the user's manual. I keep getting an error saying that the file is not supported. I have an Android Samsung s22 ultra. Why can't I get the user manual? Is there another way or link other than through the app?
Answered! Go to the Best Answer.
10-23-2024 11:42
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-23-2024 11:42
Hello @HarleyGurl68
There's a link to the Charge 6 manual on this help page: How to get started with the Charge 6 (<-- click link).
Let us know if that worked for you.
Rieko | N California USA MBG PE
10-23-2024 11:42
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-23-2024 11:42
Hello @HarleyGurl68
There's a link to the Charge 6 manual on this help page: How to get started with the Charge 6 (<-- click link).
Let us know if that worked for you.
Rieko | N California USA MBG PE
10-23-2024 11:51
10-23-2024 11:51
Yes! That worked. Thank you so very much!!
10-23-2024 12:06
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-23-2024 12:06
Thank you for letting us know that the link on the help page worked for you.
Let us know if you need any other help. We'll be around.
Rieko | N California USA MBG PE
12-12-2024 12:40
12-12-2024 12:40
Same here, on Samsung Pixel 8
12-12-2024 13:01
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-12-2024 13:01
Hey there @Martysip, welcome to the Fitbit Community!
I'm sorry you are having difficulties downloading the user manual for your Charge 6, can you please confirm if the link provided above worked for you?
Best Answer12-12-2024 13:40
12-12-2024 13:40
Yes, that worked.
Now, if I could only get my Charge 6 to update and use it. It's brand new!