Charge 6 won't allow sleep editing

[dscsmbhh]

Hi everyone, I'm not able to edit sleep log with charge 6 after the recent update. Cleared cache, restarted tracker, forced quit, uninstalled and reinstalled Fitbit app. Is anyone else having this issue?

[RiekoC]

Hello @dscsmbhh 

Which version of the Fitbit app do you have? To check,

• Tap on your picture/avatar in the upper right of the Today page in the Fitbit app
• Tap on Help in the menu that opens
• The version info will be on the page that opens

Also, are you an iOS or Android user? 

[dscsmbhh]

My app version is 4.46, and I have a pixel 6a Android which recently
updated to 16.

I tried editing the sleep log, but it wouldn't save the change, so I
deleted it. Now it says no data for sleep, but when I try to enter the
sleep log manually, it says it can't be entered since a sleep log already
exists during that time period.

I don't usually care too much about the sleep log, but it was off by
several hours.

[RiekoC · Accepted solution]

Hello @dscsmbhh 

If you're seeing a message that a log exists for the time you're trying to add, go to the previous day's sleep log and look for an Additional Sleep log. There's likely a short sleep log that captured the beginning your sleep. When you delete that additional sleep log, you should be able to add your sleep in the app. 

[dscsmbhh]

Hi, you were right, that the rest of the sleep log was additional sleep on
the previous day. Thanks for your help!

[RiekoC]

Hi @dscsmbhh 

Thanks for letting us know that you found the additional sleep log on the previous night.

I won't tell you how long it took me before I thought to check the previous day's sleep section for the errant sleep log. 🙄 At least, now we both know where to check if we see that message. 😁

[dscsmbhh]

😄