help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 won’t charge and button is stuck

7 hours ago

7 hours ago

My Charge 6 battery died yesterday morning. I plugged in and it’s not starting to charge. I have cleaned the contacts and the watch itself, I’ve tried resetting using the button on the charger several times. 

I was about to order a replacement charger when I noticed the button on the left hand side of the Charge 6 device appears to be stuck. I can’t press it - it’s flat against the device. 

Could the 2 issues be connected?

Best Answer
0 Votes
0 REPLIES 0