Charge 6 won’t reset

[Reddawgmt]

I put the Charge 6 on the charger last night. It synced (according to the app) 3 hours ago and now the face is blank. It will not turn on, the app can’t find it. WiFi and bluetooth settings haven’t changed. I tried the reset button on the charge cord several time with no response. 

[Talahthas · Accepted solution]

Welcome back to the Fitbit community, @Reddawgmt!

Sad to hear that you're having an issue with your Charge 6.
Sometimes it requires more than one attempt to successfully restart Charge 6. So, before throwing the towel, please give it another try closely follow these instructions as timing is crucial for this procedure:

1.) Connect your Charge 6 to the charging cable which has to be connected to a reliable power source.
2.) Press the button located on the flat end of the charging cable 3 times within 8 seconds(!), holding each press for about 1 second(!).
3.) Wait around 10 seconds until the Fitbit logo appears on your device's display.

If your Charge 6 really won't restart, please make sure that its charging contacts are clean. In doubt please have a closer look here:

How do I clean my Fitbit device? 

I'll keep my fingers crossed.

[Talahthas]

Glad I could help you, @Reddawgmt.
If you have any further questions or issues, do not hesitate to come back.