Charge 6 won’t sync or pair

[gprofio]

My Charge 6 last synced with my iPhone 15 several hours ago, but I couldn’t get it to sync again afterward. 

First I tried restarting the Charge 6, restarting my phone, and reinstalling the Fitbit app. that didn’t help. Then I followed the instructions to clean the contacts on the watch and charger, plugged in the tracker and tried again. It still wouldn’t sync. I made sure the app was up to date (v 4.39) and tried restarting the tracker and the phone a few more times. 

Eventually I disconnected the tracker from the app and I tried to pair it again, but I get an error every time I try. The tracker is not in the list of Bluetooth devices in my phone’s settings. 

[gprofio]

Problem solved. It eventually paired and synced after charging to 100%.

[FatimaFitbit]

Hi there @gprofio!

A warm welcome to the Fitbit Community!

Thank you so much for reporting that your Charge 6 wasn't syncing and that the situation is now solved. Thanks for all your efforts!

Can you please share with us how you solved it so other users can try it out too?  

Here are some tips that can help solve the problems with syncing: Why won't my Fitbit device sync?