03-28-2025 16:02 - edited 03-28-2025 16:04
03-28-2025 16:02 - edited 03-28-2025 16:04
My charge 6 will not sync. I have tried uninstalling the app and the tracker. It says can not find charge 6. My battery is at 80% it just won't sync. Help please
03-28-2025 16:49
03-28-2025 16:49
Welcome to the forums @Tammi243.
Thank you for bringing to my attention this difficulty that you are experiencing with your Charge 6 and for trying to fix it on your own.
If you are having difficulties to set up your tracker again, try the steps listed in this help article: Why can't I set up my Fitbit device?
If you already set up the device but still are experiencing issues with syncing, please take a look at the points listed here: Why won't my Fitbit device sync?
03-29-2025 10:46
03-29-2025 10:46
I've been having the same issue since I was offered a new update a few days ago.
Restarting phone/watch doesn't work. Turning Bluetooth off and on again doesn't work. Reinstalling the app doesn't work.
The only thing that works is resetting the watch, but after a few hours it's not being discovered again.
App and watch are on the latest update.
03-31-2025 14:02
03-31-2025 14:02
Looks like this is a problem for many people including myself. I've contacted Fitbit, went through all the troubleshooting steps, and am still unable to sync my Fitbit to the app. When will this issue be resolved??