Charge 6 won’t sync

[Bparks175]

Charge 6 won’t since or reatart

Moderator edit: Clarified Subject

[DavidFitbit]

Hi @Bparks175, welcome to the Fitbit Community! It's great to have you here!

Let me help you sync your Charge 6.

To restart your Charge 6, swipe down from the clock screen to find the Settings app; then tap the Settings app and then Restart Device and then Restart.

In regards to the syncing issue, i suggest that you take a look at our help article Why won't my Fitbit device sync?

We share some tips that may be useful for certain syncing issues scenarios. I appreciate your time in this.
 

[Bparks175]

It will not swipe down

[RiekoC]

Hello @Bparks175 

Since you aren't able to swipe down to get to the Setting menu, this help page (<-- click) has 2 alternate methods to use to restart your Charge 6. 

Please let us know if this helped. 

[Bparks175]

No it does not work I read and tried everything! The Fitbit just says download app and of course it already is

[Bparks175]

For the 4th time none of that is working! I have tried all of your recommendations and I have got squat!