Charge 6 won't sync

[Lomico]

Charge 6 will not sync information from the app to the tracker without deleting and reinstalling the app. So frustrating! Is anyone else having this issue? Thinking of starting a return. 

[ManuFitbit]

It's good to see yo participating in the community for the first time @Lomico.

Thank you for sharing the inquiry regarding Charge 6. I'm sorry for the inconvenience that you are experiencing.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

[Jrt7535]

Yes, I am having the same issue. It won't sync unless I reinstall the app and even then it doesn't include all the data. Only been an issue the last couple days.

[Lomico]

I have tried everything to fix it but it's just not working. Started the return process. So disappointing. I was looking forward to this release!