Considering buying charge 6

[Mich67]

I’m considering buying a charge 6, after my 5 is being returned, due to blank screen. I’ve tried everything suggested to fix the problem, but to no avail so I’ve asked for a refund. Should I get a 6, or is there too many issues with that as well?? Having a hard time trying to decide, any suggestions will be greatly appreciated, thanks 

[RiekoC]

Hello @Mich67 

Please be aware that you are asking about the Charge 6 in the product help forum. This is where users come to get help on issues. So, you will see more people reporting problems here rather than saying how much they like their device. It isn't very often that a user will come to a product help forum to report that they don't have problems & how happy they are with their device.

[Mich67]

Sorry only new to the community. Didn’t think it was just for issues. Thanks

[MarioSFitbit]

hi @Mich67 ! Warm welcome to the community. 

In addition to @RiekoC 's information about the forums, there are some posts that have given positive feedback about the Charge 6 My Fitbit Charge 6 might have saved my life.

[Mich67]

Wow that’s a great story, thank you😊😊

[RiekoC]

Hi @Mich67 

No need to apologize. I was only trying to help put the responses you might receive into perspective as well as any forum posts you might read.

I'm glad that the Moderator shared a positive story. We do get them sometimes, but not very often.

[GKE5]

I loved my Charge 5 but it's life ran out and I had to get the Charge 6.  I've had it 2 days and hate it. None of the functions are working, I can't change the clock face, the Home button isn't working, I find out you can't select your exercise preferences but have to scroll through every time and once you have accidentally clicked on a shortcut you can't remove it.  What a pain.  I've restarted phone, Fitbit, upgraded everything, still not working. I'm considering returning it and finding something else.

[Mich67]

Wow, that’s no good at all. I loved my charge 5 also, I’ve sent it back. Got the charge 6, so far so good, but I’m still just figuring it out . If anything goes wrong with this one, I’m done with Fitbit!!!!