10-02-2025 11:10
10-02-2025 11:10
I have been tracking my overall data and especially the sleep data through the Fitbit app on my phone. A research study that I will participate in will be using a "mindLamp" sleep app for 6 weeks. Will my Charge 6 be able to send the information to both apps simultaneously?
Best Answer10-02-2025 11:50 - edited 10-02-2025 11:52
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10-02-2025 11:50 - edited 10-02-2025 11:52
@Grinda This information should be available from the study director. I did a brief search and read that someone must be involved in a study to be able to download the mindLAMP app. I don’t think anyone here can help you.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer10-02-2025 12:47
10-02-2025 12:47
Thanks Lee, yes, the study will download the MindLamp app. My question in particular is can the same Charge 6 send data to both apps at the same time. I may call the fitbit call center later on.
Best Answer10-02-2025 12:51
10-02-2025 12:51
I would not like to lose my Fitbit data during the 6 weeks. Or, will the Fitbit store the data in it's memory, while at the same time sending it to the mindLamp app.
Best Answer10-02-2025 14:27
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-02-2025 14:27
@Grinda Most Fitbits only store seven days of detailed data and 30 days of basic data.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer10-02-2025 14:29
10-02-2025 14:29
Thanks, I remember that now. I can go back further with what is on the Fitbit app.
Best Answer10-02-2025 14:40
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-02-2025 14:40
@Grinda I found this mindLAMP FAQ page. It doesn’t list Fitbit, so I still recommend contacting the study director.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-02-2025 17:01
10-02-2025 17:01
Thanks again for your help. I will. I have an appointment in November. Or, I will wear 1 Charge 6 on each wrist. 🙂
Best Answer10-03-2025 04:04
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-03-2025 04:04
@Grinda It sounds like you are being given or loaned a Charge 6 as part of the study. I'm confident your study contact person will be able to help you with this process. There is obviously a way to do this, just not ready available by someone doing a general internet search.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.