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Device lock without activating google wallet not w orking

ANSWERED

‎11-22-2024 20:07

‎11-22-2024 20:07

When I go to activate device lock on my charge 6  and enter a code it does not let me uncheck the option: enabled for google wallet only so I can’t use the feature unless I setup google pay I’ve tried restarting and factory reseting but it still won’t let me uncheck the option is there something I’m doing wrong?

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1 BEST ANSWER

Accepted Solutions

‎11-23-2024 09:17

‎11-23-2024 09:17

Hi @Beans37 Welcome to the Fitbit Community! It's great to have you here! Let me help you with the feature that allows you to lock the device with a PIN.

Please note that this feature is meant to basically protect your payment data. However, if you see an option to enable/disable for google wallet only, try to set at least one credit card on Google Wallet and then after you have set it up, return to the device lock settings and see if the option is available to enable/disable it.

I hoope these tips we'll be helpful for you !

View best answer in original post

Best Answer
1 REPLY 1

‎11-23-2024 09:17

‎11-23-2024 09:17

Hi @Beans37 Welcome to the Fitbit Community! It's great to have you here! Let me help you with the feature that allows you to lock the device with a PIN.

Please note that this feature is meant to basically protect your payment data. However, if you see an option to enable/disable for google wallet only, try to set at least one credit card on Google Wallet and then after you have set it up, return to the device lock settings and see if the option is available to enable/disable it.

I hoope these tips we'll be helpful for you !

Best Answer