EDA scan starts automatically while hiking

[kasee]

I’m on along hiking trip and several times an hour, my charge 6 vibrates and wants me to do an EDA scan. It’s annoying because it’s hard to make it go away and it runs for my battery in one day. How do I get it to stop?

[RiekoC]

Hello @kasee 

That is a very annoying issue. You might see if you can uninstall the EDA app when you go for a hike. You can re-install it when you get home.

BTW, I found that tapping multiple times on the EDA screen will eventually cancel the app and the device will return to the clock face. Tapping on the screen multiple times also works if the ECG app is accidentally triggered.

[kasee]

Thanks for the reply. How do I uninstall it on a Charge6? I never installed it that I can remember.

[kasee]

Thank a for the reply. I’m not sure how to uninstall it and don’t remember installing it to begin with. Can you ping me to some instructions for uninstalling? I’ve searched but don’t find anything. 

[RiekoC · Accepted solution]

Hello @kasee 

This page has the instructions on how to remove Fitbit apps from your device (<-- click link).

Let us know if you still have problems removing the EDA app.

BTW, I believe the EDA & ECG apps were installed on your Charge 6 by default.

[kasee]

Thank you! It’s now uninstalled. 🙂

[RiekoC]

Hi @kasee 

Thanks for letting us know that you were able to uninstall the EDA app. Hopefully, this will improve your hiking experience with your Charge 6.