Charge 6 - False steps and calories burned after driving

[RustyG026]

After driving my tractor for a day the app decided I had done nearly 30k steps and burned nearly 8k calories. I used to change activity to driving and it was problem solved but now I can't seem to find driving as an option in activities. Is there any way to change this? If not the fitbit is pretty much useless to me

Moderator edit: updated subject for clarity

[HorareyFitbit]

Hi @RustyG026 A warm welcome to the Community! Thank you for your message and feedback.

For you to know the driving option is not available on the Charge 6.
But let me invite you to post your comment as a suggestion in our Product Feedback board in the Fitbit Community. This is the best place to raise new ideas and comment on other members' suggestions.
If a similar suggestion has already been made by another member of the community, you can vote for their suggestion and add your comments.

[RiekoC]

Hello @RustyG026 

Unfortunately, the Driving activity hasn't been working right for a while now. Users have reported that even if they are able to select Driving as an activity, it no longer removes the erroneous steps tracked. 

As far as I know, the team is aware of this issue. However, I haven't seen or heard any update as to when this issue will be fixed. 

[RustyG026]

Is there any way to manually delete steps and or calories burned? If not there is not going to be a lot of point me using my fitbit any more

[HorareyFitbit]

Hi again @RustyG026, is nice to see you around!

I understand what you are going through regarding the amount of steps that are registered on your device.

I can recommend you this following article for you to read and be able to understand the processs you want to do in a better way. How to add, edit, or delete Fitbit data & activities

And thank you @RiekoC for allways sharing your knowledge to support our Community!

[RustyG026]

Cheers for your help

[Julia_G]

Hi, @RustyG026 , logging “driving” was an old “work around” from the days when Fitbit did not allow you to delete data.  It is now possible, as long as you can identify the time period when the false steps came in.  The steps you need are:

1. From the Today tab in the Fitbit app, tap the Steps tile.
2. Tap the 3 dots icon in the top rightManage dataDelete Data.
3. Tap Floors or Steps. Choose the time period you want to delete the data from and confirm your changes.

I hope this helps and you can solve your issue this time and moving forward.

[RiekoC]

Hello @RustyG026 

Just to add to Julia's reply: The process she outlined will give you the following options to delete steps:

• Delete today's data
• Delete all steps data
• Delete a custom range: This is by a date range and not time range during the day