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Firmware update Charge 6

‎01-13-2026 20:40

‎01-13-2026 20:40

  • I finally updated my fitbit a few days ago. Yesterday it started shutting off randomly. So I reset it both ways. Now it won't turn on without being connected to the charger. My battery life was perfect before the update. I had absolutely no problems except not being able to set weekly alarms. PLEASE FIX THIS ASAP.
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2 REPLIES 2

‎01-14-2026 03:42

‎01-14-2026 03:42

@Nit-Nat   Please contact Support for more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Wednesday

In response to LZeeW

Wednesday

Called support they said there was nothing that they could do for me. Meanwhile I had NO PROBLEMS before the update. Now I have a watch that I can't use. That i used to use daily.

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