Firmware update v 220.31

[EstuardoFitbit]

Thank you for your patience as you waited for the firmware update. 

This update includes key fixes for battery and display issues, along with new clock faces for Charge 6. 

Please keep an eye on the Fitbit mobile app for the update notification as it continues to become available to all users, beginning this week.

Thank you for your continued support and patience!

[tcat007]

4.56, nothing at the Play Store yet.

[IceHeeler]

Thanks for the tip. I was at 4.56, which for me updated a week or so ago. Because of your post, I was able to find the update to 4.57 and manually update.. Hopefully I won't need to reset as often.

Sadly my watch seems stuck at 214.14 

[Rachelowensims]

Remarkably, the update became available last night, so I am now running on 4.57. Fingers crossed! 

[Jenadams6]

How long do I have to wait for the update?

should I return my charge 6? I’ve had it since February 2025. 

thanks

[Rachelowensims]

I regularly checked the Fitbit app on Playstore and last night there was an update. Keep checking!

[xambro]

Yeah why are all the users with Androids getting the update and not the ones with iOS devices? Just dosent make sense 

[BS8619]

I am as angry as everyone else here. I lost faith months ago that I would get the last update and I have no faith in this one either. Stop making promises. Just stop already

[11524540]

After upgrading my fitbit, it no longer registers my heart beat.  I'm quite sure I have one.  Thanks for your help.

[narf57]

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@11524540 wrote:

After upgrading my fitbit, it no longer registers my heart beat.  I'm quite sure I have one.  Thanks for your help.

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Have you checked to see that heart rate is still turned on on the Charge 6? (Scroll down to settings, then scroll up to heart rate). Some times settings get reset after updating.

[slav50]

I never got the update that was due a few months ago or a few weeks ago. Just saying - other companies do keep their devices pretty updated.

I wonder if you can migrate the data onto another platform. 

[Transer]

Mine has never updated, although it is working okay as long as I stay out of Health Connect. It doesn't like it when I look around in Health Connect and will usually have problems with sleep data for at least that same day/night, and sometimes two days. 

I seriously doubt if you can move your data to another platform unless maybe you find one that lets you enter it manually. 

[Jenadams6]

I spent a long time with support. They told me to make sure to update my
phone. (iOS) before they could help me update my Fitbit app. So, I did
that, and lost my chat. I don’t see the update for the app. But they said
there was an update. They said they would help me update my Fitbit app and
that might help me update my watch.
Nothing worked!
Frustrating!!

[MananShah]

I am running app version 4.57 on Android Galaxy S23 phone, and no fitbit firmware update yet. Fitbit firmware version shows 214.24

[Transer]

Same here. 4.57, which updated not long ago, and Fitbit firmware version is still 214.24.

[danshawna]

My Fitbit charge 6 was activated on July 25th of this year and still no
update..

[Transer]

I think I got mine in mid-June, still not update.