11-10-2025
15:17
- last edited on
11-10-2025
15:29
by
StefanieFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-10-2025
15:17
- last edited on
11-10-2025
15:29
by
StefanieFitbit
Thank you for your patience as you waited for the firmware update.
This update includes key fixes for battery and display issues, along with new clock faces for Charge 6.
Please keep an eye on the Fitbit mobile app for the update notification as it continues to become available to all users, beginning this week.
Thank you for your continued support and patience!
12-09-2025 05:02
12-09-2025 05:02
I suppose they don't want to brick everyone's device at once. I would think they would thoroughly test, release a download, and let people update when they want. That is the way I get most updates and firmware for my other devices.
Best Answer12-09-2025 05:43
12-09-2025 05:43
Best Answer12-09-2025 21:43
12-09-2025 21:43
As I am writint this my fitbit is getting updated, hoping to get new watch faces with this new update.
Best Answer12-10-2025 05:57 - edited 12-10-2025 06:00
12-10-2025 05:57 - edited 12-10-2025 06:00
Me too. I never got charge 5 updates either. Got a December 3 app update yesterday, nothing changed. Sleep graph still shows blank space if you edit your wake up time (add an hour because you know when you woke up and got out of bed). A few months ago it would fill in that space with actual data and update score, so app is getting worse! Can't believe Google is this bad at updates and software!
And what's odd, my wife got her Charge 6 watch update 2 days ago and is on an unsupported Pixel 4a, while I'm still waiting and sync to a 9a.
Best Answer12-10-2025 16:00
12-10-2025 16:00
I'll be hoping to get to when as well cause I guess we've all been waiting for so long! Yeah
Best Answer12-10-2025 16:13
12-10-2025 16:13
Oh that's nice but still haven't seen mine, what does it look like is there anything new
Best Answer12-10-2025 17:10
12-10-2025 17:10
Best Answer12-10-2025 18:27
12-10-2025 18:27
So, I just updated my firmware to fix the alarm being “x’ed out and not going off when it’s supposed to. Turns out it didn’t fix the problem.
Best Answer12-10-2025 19:40
12-10-2025 19:40
I got the update tonight! I also restarted my fitbit and my phone. I do see a few new watch faces. Here's hoping the fitbit battery lasts more than a day now. 🤞🤞
12-11-2025 06:28
12-11-2025 06:28
My iPhone 16 pro recently was updated to iOS 26.1 and now my Charger 6 can’t connect to my phone. Is this issue related to this message thread ? Or is it something new? Thank you
Best Answer12-11-2025 10:08
12-11-2025 10:08
Best Answer12-11-2025 11:13
12-11-2025 11:13
Odd, my Pixel 9a app updated yesterday, it said updated Dec 3, 4.67.
Today it updated, says Dec 2, 4.58.
No wonder my watch hasn't updated.
Best Answer12-13-2025 05:20
12-13-2025 05:20
Still waiting.
Best Answer12-13-2025 05:47
12-13-2025 05:47
"Thank you for your patience." Have you read the comments over months? We lost patience a long time ago. We lost hope too. I dont believe i will have any updates between now and 2027. Lost faith.
12-13-2025 15:23
12-13-2025 15:23
It’s mid December and I still don’t get the firmware upgrade option. Why not?
Best Answer12-13-2025 15:32
12-13-2025 15:32
Best Answer12-14-2025 07:49
12-14-2025 07:49
still haven't even gotten the last update. I even just went to a new pixel 10 and had to "re-pair" it and still nothing. What in the world are ya'll doing?! Never have i seen a companies firmware updates rolled out this bad. Code, test, deploy.... Not sure whats so difficult about that. Last fitbit ill ever own thats for sure.
12-14-2025 11:14
12-14-2025 11:14
yeah! me2. can anyone answer this?
Best Answer12-15-2025 09:38
12-15-2025 09:38
My solution: swapped with my wife who got the update last week. She could care less about updates (and she quit wearing it because she developed a big red spot on her skin under the sensor).
12-15-2025 10:13
12-15-2025 10:13
Best Answer