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Firmware update v 220.31

Thank you for your patience as you waited for the firmware update. 

This update includes key fixes for battery and display issues, along with new clock faces for Charge 6. 

Please keep an eye on the Fitbit mobile app for the update notification as it continues to become available to all users, beginning this week.

Thank you for your continued support and patience!

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154 REPLIES 154

At long last, I received the update today. Went without a hitch. Happy with the new watch face, and it connects to my NordicTrack/iFit bike again.

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I never thought this day would come...I received the update!!! The clock faces aren't amazing...but at least they're something different than what we had.

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After initially inquiring in August I finally got the firmware update today.

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👍🏻
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1608.png

 holy crap it finally happened

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I got my update today! It took a lot of fiddling around and a factory reset
, install, uninstall and a few boots to boot!
But my auto wake works! My main complaint.
Good luck everyone else. 🥳
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😀
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I had more than 12,500 steps today, now even after syncing to the app, deleting the app and reinstalling it, I have just over 2,100 showing on both the Fitbit and the app. No matter what I do, it's not showing my the correct step count  or exercise stats for today. 

This is the last Fitbit I am purchasing. I have been let down so many times. IMG_8202.jpg

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So now I've had the update for a few days and I restarted my fitbit 6 and phone. I haven't seen any improvement in the battery life. I still charge it everyday. In a day of little activity,  it is down to 60%. In the hour from unplugging it and the drive to work it loses 13%. Is anyone seeing an improvement in battery life as promised? 

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I don't trust it at all. I've had so many questionable step counts, bicycle distances, and even the maps showing incorrect data. It makes me wonder if what I actually bought it for is working correctly, irregular rhythm detection. For around 6 months it has not detected any at all. I spoke to my provider and she almost everybody has palpitations and skipped beats on occasion, especially coffee drinkers. 

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My battery life hasn't changed. It's always been 7-8 days.  I didn't have gps turned on.

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IMG_20251216_174617484_HDR.jpgIMG_20251216_174734202_HDR.jpgIMG_20251216_175016778_HDR.jpgIMG_20251216_175301139_HDR.jpg

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Stuck in a restart loop, updated the Charge 6 anymore still stuck in a loop.

Think this is the final Fitbit for me

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Mine did that too. Co-pilot helped me out. Apparently it happens. I had to
do a factory reset. A pain , but it worked.
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Tried that, no change

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Ask co- pilot. He’ll tell you all sorts of manoeuvres! I was amazed when it
worked. Don’t give up
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Found a way to stop it looping, having the display as always on.

not going to be great on battery life but at least it will be usable.

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Great!
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Finally got the update yesterday.

Rachel Rawlings
972.345.9436
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Got the update today. Installed without issue. I like the new, simple clock face with more data.

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