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Fitbit Charge 6 Screen Replacement?

‎07-09-2025 06:09 - last edited yesterday

‎07-09-2025 06:09 - last edited yesterday

My Fitbit Charge 6 screen is cracked. I am looking for a screen replacement through the company, as it is still under warranty. If I had enough technical education, I would attempt to repair it myself. I am unsure how to approach customer care. Could you please assist me?
 
Best Answer
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2 REPLIES 2

‎07-09-2025 06:14

‎07-09-2025 06:14

@murshad23 

The device is not designed to be repaired.
You can try contacting Support to see what options are available to you.

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

Best Answer

‎07-09-2025 07:10

‎07-09-2025 07:10

Hi @murshad23   User posts say that cracked screens aren't covered by the warranty.  They are wear and tear events.  Contact Support using @gdio53 's link.  You might get a discount on another device.

Joe's Gaming and Electronics sells repair parts (this is a US site), but you still need the expertise and additional tools to repair it yourself. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer