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Fitbit Charge 6 not syncing

my Fitbit, six is not syncing. It worked fine yesterday and today it is not turned off the Bluetooth turned it back on try to manually sync. Nothing happens help

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Hey there @Diverdebi, welcome back to the Community! 

Thanks for the steps and time spent in getting this resolved. I'll be happy to help you out!

Let's start by restarting your Fitbit device. This should resolve most of the syncing issues.

 

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Hello @Diverdebi 

In addition to restarting your Charge 6, this help page has the recommended troubleshooting steps to try when your Fitbit isn't syncing (<-- click link).

Rieko | N California USA MBG PE

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I think there was a problem with Fitbit yesterday because it is working fine today. Some of yesterday‘s information was lost though oh well.

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Thanks @Diverdebi, for the update! @RiekoC Your help is always appreciated. 

I'm happy to hear that the issue resolved itself! Keeping the app updated to the latest version can help prevent future issues.

Have a great rest of your day!

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