Fitbit doesn't vibrate with Google Messages

[Chloe1222]

Fitbit Charge 6 vibrates when I get a message with Samsung message on my phone.  I switched to the  Google message app and I get a very quick pop-up message but no vibration.   I have followed every direction I can find and I am doing everything I should in notifications both on the phone and fitbit device.   The phone vibrates but not the fitbit.  My fitbit vibrates and lights up for a phone call.

Anyone else have this issue?

[Rich_Laue · Accepted solution]

I haven't noticed this, and outside of trying a restart, I'm at a loss. 

[Chloe1222]

Thanks for the tip. Restarting the device did the trick.

[Leslieann0687]

I'm having the same problem you had. I recently had to switch from the Verizon Message+ app to Google Messages, and once I switched texting apps, I no longer get text notifications on my Fitbit. I tried restarting my Fitbit already, but have had no luck with it wanting to notify me when I get a text. I find it odd that it won't work with the Google Messages app like it did with the Message+ app because Google owns Fitbit, so if anything, I should be getting notifications now. I'm beyond frustrated and could use some guidance if you have any. Thanks in advance! 

~ Leslie 🙂

[Chloe1222]

Restarting the fitbit solved this issue for me. Maybe try restarting the fitbit app, then restart the fitbit and force a sync. Good luck.

[ChristineLord]

Same problem, and I restarted my Fitbit Charge 6 but it still doesn't vibrate for Google Messages.

[RiekoC]

Hello @ChristineLord 

Have you had a chance to confirm that you've setup notifications for Google Messages? If you aren't sure how to do this, this help page has the instructions: How do I get notifications from my phone to my Fitbit (<-- click link)

Please let us know if this helped you or what problem you're still seeing.