07-28-2025 12:58 - edited 07-28-2025 12:59
07-28-2025 12:58 - edited 07-28-2025 12:59
After several weeks of nonsensical results, I got confirmation that they quietly changed the algorithm to add awake along with restless = “New Awake” results dramatically increase and my sleep scores are now in the 60s & 70s. Jan - May was an average in the low 80s. A few nights ago it had a solid block of 4 hours awake. I think I’d know if I were awake that long.
If like me angry over the **ahem**ic change, send feedback and call tech support so they are bombarded with complaints. Wonder if they consulted with sleep experts and scientists for validation but so far no comment from an escalation supervisor.
Engineering didn’t even communicate the change to tech support & the supervisory teams! My supervisor agreed with me it makes no sense. AI will validate being restless is different from awake so it’s now providing a fake awake calculation.
it should be rolled back to mid June before they sneakily made the change to destroy your sleep scores to consistently poor or fair.
How do others feel? Did you notice a major different/degradation? Be vocal if you support me in demanding it return to the original algorithm.
08-02-2025 09:47 - edited 08-02-2025 09:49
08-02-2025 09:47 - edited 08-02-2025 09:49
Here is mine last night on new charge 6 - I had continual tough time getting to sleep, or felt I did, but it is what it is! Took meds at ~4am - you can see bunch there. NOTE: I NEVER tap my watch at night and I set watch/settings/display=manual (so NO wrist turn display on) because I have found either/both of these register false "awake". Pleased with 6 and graph.
charge 6 nite 8-1 to 2
08-04-2025 08:38
08-04-2025 08:38
Initially it coincided with a poor sleep period so I didn't notice but then once I noticed it has become quite useless to me.
Thinking about changing to another company's product if they don't sort it