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Can't sync with the app

Just spent hours trying to sync with phone before finding the forum that says update was to blame and everyone is having the same problem.. When will this be fixed?

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

Hi @1dontkn0w!  Welcome to the Fitbit Community! It's great to have you here!

I'm sorry to hear that you are unable to sync your Fitbit. 

To begin, verify that both your mobile phone and your app meet the requirements for Fitbit setup/syncing. Once verified, follow the steps to try to link your Fitbit with the app.

In the article below you will find both the requirements and the steps to solve it: Why can't I set up my Fitbit device?

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Have you got sorted? I've had the same problem all day, can't get my fitbit to reset either!

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No. 
I’ve tried everything. Some suggestion that recent update caused the issue and need to wait for another update to fix.

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No.

I’ve tried everything. 
Someone posted there was a problem with last update. Will see if there is a new update to fix the glitch.

I’m  considering switching to another watch.

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