High and low heart rate notifications not showing on app

[Mikeroscopes]

My high and low heart rate notifications are not showing on the app. What had changed? Is Charge 6 not supporting this feature?

[ManuFitbit]

Welcome to the forums @Mikeroscopes.

Thank you for sharing the inquiry regarding the app. 

I'm not sure if you are still experiencing difficulty. Please try these steps:

• Log out from the Fitbit app.
• Force quit the Fitbit app and reboot your phone.
• Open the Fitbit app and log back into your account.
• Check if the issue is still happening.

[Mikeroscopes]

I have done that many times since I went from Charge 5 to Charge 6 back in 2023.

Sent from my iPhone

[ManuFitbit]

Hi @Mikeroscopes. Thanks for responding. 

This inconvenience has been escalated to our team.

Please, make sure to upload your Fitbit app to the latest version. See the following article: How do I use the Fitbit app?

[ManuFitbit]

Hi @Mikeroscopes. 

Thank you for participating in the community.

Low/High Heart Rate Notifications are different than Irregular Rhythm notifications (aFib) so you won't see these notifications in your Irregular Rhythm Notification history view. For more details you can view this article: https://support.google.com/fitbit/answer/14236719.