How to make averages start from day I bought my Fitbit?

[dBKC]

 As you can see, I have taken over 10k steps every day since buying my Fitbit. However, in monthly and yearly averages, it counts all days of the month/year from *before* I bought my Fitbit, making it think I’ve only averaged 5552 steps per day monthly, or 753 steps per day yearly. 

How can I get the averages to just start from the day I started using the Fitbit? I googled it and couldn’t find anything. 

thank you

[Rich_Laue]

The app will not be able to count the days before you opened a fitbit account. Since you didn't mention, I had to check, you created your fitbit account this month (May 2024)

I would tap the back arrow and check the step count for every day since creating your account. 

[dBKC]

I didn’t mean to make you take extra steps. I’m not sure if the pic displayed for you, but I included a picture that shows the first day of usage.

That’s unfortunate. It would be like if I bought a scale to weigh myself today, weighed myself at 150 pounds, and it says that my average weight for the year is .8 pounds because it thinks every other day I weighed zero pounds. 

Would recommend that they start the year averaging from the first day of use in a future build. 

[dBKC]

I didn’t mean to make you take extra steps. I’m not sure if the pic displayed for you, but I included a picture that shows the first day of usage.

That’s unfortunate. It would be like if I bought a scale to weigh myself today, weighed myself at 150 pounds, and it says that my average weight for the year is .8 pounds because it thinks every other day I weighed zero pounds. 

Would recommend that they start the year averaging from the first day of use in a future build. 

so the official answer is to manually check my steps for every day since creating the account and manually averaging them out? Ugh. Thanks for the answer but I think I’ll explore going with a different tracker. 

[Rich_Laue]

The total steps look about right. Now since you are displaying the month, the graph will use 30 days as a baseline to calculate the daily average. Change the graph to week, then look at last weeks average. 

IE

 

[dBKC]

Sorry, maybe there’s a miscommunication. I understand that’s what’s happening…it’s just not what I want to happen. I understand that the weekly average is accurate since I’ve had it longer than a week. I’m wanting my monthly and yearly averages to be correct without having to wait a month or a year first. 
It would be as simple as changing all non-data days to [null] instead of [0] in the programming. I think it would be a better customer experience for all consumers.

[Rich_Laue]

Alternatively you can log into fitbit.com and choose your start and stop dates. This way you can see the dates that you want to cover 

It might be easy to change all days to null, but that is something a fibit programmer, not a fitbit user in this comunity could do. You could post on the Feed Back Board. This is where the fitbit developers look 

[Rich_Laue]

The total steps look about right. Now since you are displaying the month, the graph will use 30 days as a baseline to calculate the daily average. Change the graph to week, then look at last weeks average. 

IE