05-10-2025 20:45
05-10-2025 20:45
I have had the tra kee for a couple of weeks, I charged the tracker or rather tried last night for about half an hour before I had to leave, it only charged 3 %. This morning there is no sleep data, no spo2, no breaths per min, only pulse is registered.
After the first charging "not initial charge" I didn't get stress scores for 3 days. What gives?
05-11-2025 12:06 - edited 05-11-2025 12:07
05-11-2025 12:06 - edited 05-11-2025 12:07
Hello @MvonD
This help page has the recommended troubleshooting steps for battery charging issues (<-- click link).
If your Charge 6 had only 3% power, it didn't have enough power to track your nighttime/sleep data.
I'm not sure what's going on with your stress score, though.
Rieko | N California USA MBG PE