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Losing data after charging

I have had the tra kee for a couple of weeks, I charged the tracker or rather tried last night for about half an hour before I had to leave, it only charged 3 %. This morning there is no sleep data, no spo2, no breaths per min, only pulse is registered. 

After the first charging "not initial charge" I didn't get stress scores for 3 days. What gives?

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Hello @MvonD 

This help page has the recommended troubleshooting steps for battery charging issues (<-- click link).

If your Charge 6 had only 3% power, it didn't have enough power to track your nighttime/sleep data.

I'm not sure what's going on with your stress score, though.

Rieko | N California USA MBG PE

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