Hi @Dude1964 and welcome to the Community !
I appreciate your message, and I'm sorry to hear that you are experiencing some troubles regarding the alarms of your Charge 6.
I was able to verify that you contacted support, in that sense I suggest you continue with them since they have a few more tools in order to find your options and also in order to prevent misunderstandings.
Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA
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