Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Problems with Surge 6

Started with a 2 in 2018. Graduated to a 5 in 2022. Purchased a 6 recently. 

The connection to the wristband on my 5 broke. I purchased a 6.  I find the following problems and am going to return the 6 and purchase a 5:

Instead of the platic wristband I replaced it with a metal mesh strap that keeps coming undone and causing the 6 to fall off my wrist. 

The activity points do not register at all. A normal day would be above 25.  Since I purchased the 6, the average is 3.

The heartbeat monitor does not work. 

The wristband replacment options are too small and do not connect properly. 

Very disappointing. 

My 5 replacment has arrived. Everything works again.  No complaints. Wristband replacement, heartbeat, activity points, etc.  The 6 is not ready for prime time! The 5 iss tired an true!

 

 

Best Answer
0 Votes
0 REPLIES 0