11-24-2023 19:28
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11-24-2023 19:28
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I’ve had my Charge 6 for three weeks. Love it. Everything is working great except I have no SPO2 data. I’m wearing it 24/7. Do I have a faulty unit?

11-24-2023 20:08
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11-24-2023 20:08
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To collect SpO2 data, install an SpO2 clock face or the SpO2 app.
Note: SpO2 tracking is automatically added on Google Pixel Watch and Google Pixel Watch 2. You don’t need to install a clock face or app. Update to the latest firmware if you don’t see the feature on your watch. For instructions on how to update, see support.google.com.
Fitbit SpO2 isn’t available in all regions. For more information on availability, see fitbit.com.
11-24-2023 20:46
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11-24-2023 20:46
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most current firmware on the device.
11-29-2023 23:09
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11-29-2023 23:09
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This is happening to me too. I changed from a Charge 4 to a Charge 6 a week ago and the Sp02 reading hasn't shown up at all since the change. It was absolutely fine before. I read that other people had to wait a few days but nothing as long as a week and mine is still missing.
11-30-2023 09:57
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11-30-2023 09:57
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issue either. Hopefully they roll out an update to fix the issue soon. I
don’t want to go back to the Apple Watch.
12-07-2023 12:30
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12-07-2023 12:30
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I managed to sort this out. You do need to add the SpO2 as an app but it isn't obviously listed with the others you can choose from. It came up randomly.
Go to your device page in the app on your phone. Click on your device. Then go to Gallery and select Apps.
SPo2 wasn't in the list. I clicked on Notifications. Right at the bottom of that page, there was a section titled "More from developer". SpO2 was in the choice of 3 apps there. I installed it. It appeared as an app on my actual Fitbit and within 24 hours I was getting a daily figure again in the Health Metrics section of the Today part of my phone app.
I hope this works for you too.
12-07-2023 15:25
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12-07-2023 15:25
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available, it does give me app options like the scan, YouTube music, and
timers when I scroll down to “more from developer” but the SPO2 app doesn’t
appear anywhere 😞
03-14-2024 07:42
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03-14-2024 07:42
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Do you have an Android phone or an iPhone? Who is the creator of the app you mention?

03-14-2024 08:03
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03-14-2024 08:03
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an Apple phone) It was also giving me inaccurate HR readings during
exercise.
05-03-2024 05:22
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05-03-2024 05:22
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I have an iPhone and don't have "Gallery" when I go to my Charge 6... I have attached a picture... can someone explain what I do to get the spO2 app?

05-03-2024 05:23
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05-03-2024 05:23
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OMG - there is gallery! Doh!
07-16-2024 22:39
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07-16-2024 22:39
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Why is SPO2 data not available in some regions?

07-17-2024 11:29
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07-17-2024 11:29
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Hello @mmm80
Some of the features of Fitbit devices fall under the category of a medical device, even though they aren't used for diagnosis. This means that a region's regulatory agency needs to approve the use of those features.
I believe, SpO2 is one of those features.
Rieko | N California USA MBG PE

07-17-2024 14:07
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07-17-2024 14:07
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switched to a more accurate Apple Watch
07-18-2024 22:41
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07-18-2024 22:41
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I have a new Charge 6 and this is disappointing I was hoping for live spot checks of the O2 while working out. Not an estimate after sleeping.
Other watch brands do it

07-19-2024 09:21
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07-19-2024 09:21
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