help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Setting up Fitbit 6

‎02-08-2024 10:50

‎02-08-2024 10:50

I tried to setup the Charge 6, but the watch keeps saying to download the Fitbit mobile app, which I did twice.

Best Answer
0 Votes
3 REPLIES 3

‎02-11-2024 06:02

‎02-11-2024 06:02

Are you logged into your Fitbit account on the app?  Is the BT on?  What part of the setup process are you stuck on?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer
0 Votes

‎02-11-2024 12:14

In response to DramaQueenDiva

‎02-11-2024 12:14

Hi, I am also having problems here.

1. The watch screen keeps asking me to download the app. I have done this and logged in successfully but not managed to link my Google account.

2. The interface appears broken when trying to move to a Google account, if you choose maybe later it takes you back and if I choose connect it won't allow it as it is classed as a work account.

Anyone faced these challenges and resolved?

1000006946.jpg

 

Best Answer
0 Votes

‎02-12-2024 08:09

In response to Gamechanger21

‎02-12-2024 08:09

What type of Google account do you have? 

Best Answer
0 Votes