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Step counting despite not wearing watch

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‎10-21-2025 10:53 - edited ‎10-21-2025 10:59

‎10-21-2025 10:53 - edited ‎10-21-2025 10:59

Every week I get a pretty accurate step count email from Fitbit. The thing my watch has been in my drawer since July. How does it know? 

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‎10-21-2025 11:06 - edited ‎10-21-2025 11:07

‎10-21-2025 11:06 - edited ‎10-21-2025 11:07

Hi @DroneXXX and welcome back to the forums. 

Thank you for your message regarding the steps tracking. 

This is due to the Mobile track feature. It is a service that allows you to count steps using your phone even if you forget to wear your Fitbit. If that is your case, Mobile track will add the steps recorded by your phone to the Fitbit app.

You can "unpair" Mobile Track from your account. On your Fitbit app, go to the upper left corner, on the phone and device icon. Click on your phone icon and choose "Disconnect device".

For more information: How do I track my steps with Fitbit with my phone?

 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎10-21-2025 11:06 - edited ‎10-21-2025 11:07

‎10-21-2025 11:06 - edited ‎10-21-2025 11:07

Hi @DroneXXX and welcome back to the forums. 

Thank you for your message regarding the steps tracking. 

This is due to the Mobile track feature. It is a service that allows you to count steps using your phone even if you forget to wear your Fitbit. If that is your case, Mobile track will add the steps recorded by your phone to the Fitbit app.

You can "unpair" Mobile Track from your account. On your Fitbit app, go to the upper left corner, on the phone and device icon. Click on your phone icon and choose "Disconnect device".

For more information: How do I track my steps with Fitbit with my phone?

 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

Best Answer

‎10-21-2025 11:06

‎10-21-2025 11:06

If you have added your phone as a fitbit device, fitbit takes your phone's step count when not wearing your fitbit and syncs to your phone.  There is a neat fitbit term for this which I can never remember since I always wear mine - maybe mobile track or something like that.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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