Temperature not recording.

[Littlemage]

Just received charge 6 yesterday and temperature not recording. I tightened the band during night and still no record. 

[N8teGee · Accepted solution]

Hi @Littlemage.

The following is from this (help article). 

• Wear your device for at least 1 full day (during the day and to sleep at night). Check your stats after you wake up in the morning. Note: skin temperature requires 3 nights of data.

So you will need to wear the watch for three consecutive nights in order to see any temperature data. 

[Tia007]

Hi, I have worn my Fitbit for 2 weeks now and it still don't see it in the data. Temperature is 0.0 bit the heart rate and everything else is recording. Where in the settings can I turn it on.

Please advise

Thank you 🙏

[RiekoC]

Hello @Tia007 

You will see skin temperature variation in the Fitbit app, not your actual real time skin temperature.

This paragraph from the Fitbit temperature article (<-- click link) helps explain skin temperature tracking:

Some Fitbit devices use a sensor to estimate your personal baseline skin temperature, based on up to 30 days of data. Each morning, you can see how your skin temperature from your last sleep period compares to your personal baseline. Note that you see this information as your skin temperature variation (whether your skin temperature was higher or lower than your personal baseline).

You mention that you got 0.0 reading. This seems to indicate that your Charge 6 is properly tracking your skin temperature variation.

If I misunderstood the information you provided, please let us know.

[Shadowmaker]

I've had my Fitbit charge 6 for months now and everything but the temperature works. 

[Buzydnc]

Same. It says no data. It's never worked for me.

[Sammy851]

Mine has not worked either on my Charge 5.