09-09-2024
03:18
- last edited on
09-09-2024
09:56
by
LizzyFitbit
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09-09-2024
03:18
- last edited on
09-09-2024
09:56
by
LizzyFitbit
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Today suddenly my fitbit start to show the wrong time.
My time zone is Bangkok GMT+7:00 but the watch show the UTC time.(7 hours slower from my time zone)
I've try change to other location with GMT+7:00 in the setting but it still show the UTC time.
Meanwhile, I've tried Tokyo GMT+9:00 the time is shown correctly. (2 hours faster than my time zone)
Is there any way to fix this or is this somekind of bug?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Accepted Solutions
09-09-2024 09:58
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09-09-2024 09:58
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Hi everyone, and a warm welcome to our new members.
Thanks for letting us know about the time on your Charge 6 and your efforts while working on this matter. I wanted to let you know that this has been escalated to our team, and it should be resolved.
I appreciate your patience and if you continue seeing the wrong time, I'd suggest opening the Fitbit app and pulling down on the Today screen to force a sync.
09-09-2024 03:25
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09-09-2024 03:25
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So many fitbit got same problem , may be bug from software
09-09-2024 03:30
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09-09-2024 03:30
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So I'm not the only one.
I've tried other time zone and it show the correct time, but only time zone in some Asia country showing only UTC time.
I'm starting to suspect that there are some problem with time zone server in Asian region.
09-09-2024 03:35
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09-09-2024 03:35
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My fitbit also stopped having the correct time during my sleep. It shows 4 hours ahead but Im in GMT-4:00 and it is synced correctly and my phone shows the right time. It appears that the fitbit syncs to the timezone but shows wrong time anyways. Dumbwatch 😕
09-09-2024 03:35
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09-09-2024 03:35
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Yes sure .. iam in Việt Nam also got same , may be bug with Asian times
09-09-2024 03:43
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09-09-2024 03:43
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I have the same problem too. Help.
09-09-2024 04:15
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09-09-2024 04:15
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Same issue, I’m in India
09-09-2024 04:23
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09-09-2024 04:23
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Same here in Singapore. Showing GMT instead of local time. Did everything, reset everything, reinstalled everything.... still showing GMT on my Charge 6.
09-09-2024 04:26 - edited 09-09-2024 04:28
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09-09-2024 04:26 - edited 09-09-2024 04:28
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Exact same issue. Also Bangkok time, but showing UTC time instead. Already did everything on other older threads on how to resolve wrong time (even tried ridiculous things like changing clockface, etc.). Versa 2 (not Charge 6, but same problem as OP). Any resolution?
09-09-2024 04:26
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09-09-2024 04:26
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I'm in India and I'm facing the same issue. It's showing UTC. Synced and even restarted device but still incorrect.
09-09-2024 04:27
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09-09-2024 04:27
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Exact same issue ..I am in UAE but my watch shows 4 hrs difference.
09-09-2024 04:40
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09-09-2024 04:40
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Hi
same problem in BUENOS AIRES ARGENTINA
Tried to fix it but it wont log correctly to my time zone
09-09-2024 04:57
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09-09-2024 04:57
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Hello! Am also from Singapore, and I am having the same problem! My Fitbit Charge 6 is showing 11:55 AM instead of 7:55 PM! I have ensured the location and time settings are set to Singapore, uninstalled and re-installed the app, restarted my Fitbit watch countless of times but still no use! 😞
09-09-2024 05:00
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09-09-2024 05:00
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I just got this very same issue. I did not change time zones. It just happened.
I tried the regular fix.
Change time zone manually sync: time changed to something else
then set time zone to auto and sync again
Time changed to incorrect time again
09-09-2024 05:02
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09-09-2024 05:02
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Time zone suddenly different Singapore time 8:00pm , Fitbit shows 12:00 noon
09-09-2024 05:06
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09-09-2024 05:06
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Yes, same here! I am panicking!

09-09-2024 05:10
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09-09-2024 05:10
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I have same situation in Singapore!
09-09-2024 05:10
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09-09-2024 05:10
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Same issue with me as well, I am from India, watch is showing UTC time, I tried restarting, turning off auto detect location, and changing locations but nothing worked. Seems like this is an outrage. Good time to see how active the devs are for fitbit devices.
09-09-2024 05:12
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09-09-2024 05:12
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There was apparently an update on 6 Sep. I am not sure if that screwed up Charge 6's time display. 😭

09-09-2024 05:14
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09-09-2024 05:14
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Yup, same here; anything over +7 GMT seems to be ok, but not +7GMT defaults directly to GMT
I have also had so many syncing issues in the past am really getting sick of the darn thing.
