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Trouble setting up atrial fibrillation notifications?

‎11-03-2023 10:19

‎11-03-2023 10:19

Hi, I am trying to set up atrial fibrillation notifications in the app, but it doesn't let me proceed as the next icon is not illuminated, any thoughts?
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20 REPLIES 20

‎03-24-2024 06:00

In response to Bonmae1154

‎03-24-2024 06:00

Bonmae1154,

I absolutely agree! I was on the phone for 30 minutes to Christian from 'customer service'. He was very nice but said the issue had been escalated to the Tech Team. I'm still awaiting any response. I asked him where he was based and he said Guadalajara. OK... That's not exactly a UK help centre then!! 

I completely agree.that Fitbit are.selling these as a new product knowing there is a major glitch with one of the most important features. My wife bought me the Charge 6 as a present specifically for the AF monitor as I've previously had it.. If I knew this was such an issue I'd have suggested another make! 

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