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Unable to enter 4 digit code to setup Charge 6

I use IPhone and I use Luxe for 2 years. Today I buy a new Charge 6. When I set up it, it can’t to input 4 digits code to finish the procedure. I have try to delete and reinstall the apps.

 

Moderator edit: edited title to clarity.

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Welcome to the Fitbit Community, @desoffice.

Thanks for letting me know about this situation setting up your Charge 6. My best recommendation would be for you to check this article, I'm positive this is going to help you improve the situation.

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