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Unable to get Sleep data from Charge 6

‎04-07-2024 05:54 - last edited on ‎04-12-2024 10:26 by Fitbit Moderator

‎04-07-2024 05:54 - last edited on ‎04-12-2024 10:26 by Fitbit Moderator

Have had Fitbit’s for 10 years this one for several months. Can’t get sleep date today. Rebooted my phone & fitbit. It’s connected in blue tooth? When I hit on sleep date it says it can’t find my connection?

 

Moderator Edit: Clarified subject.

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‎04-07-2024 06:31 - last edited on ‎04-12-2024 10:27 by Fitbit Moderator

‎04-07-2024 06:31 - last edited on ‎04-12-2024 10:27 by Fitbit Moderator

Same problem for the last two days.

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So, I noticed that the green lights weren't coming on. I threw it on the charger to see if that would do anything and it actually seems to have resolved the problem. The battery wasn't that low, but something about charging it seems to have fixed it.

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