help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why isn't Barclays supported for contactless payments?

‎03-07-2025 09:25 - last edited on ‎03-07-2025 09:39 by Fitbit Moderator

‎03-07-2025 09:25 - last edited on ‎03-07-2025 09:39 by Fitbit Moderator

I've just got a fitbit charge 6. Why isn't Barclays supported, despite the fact that google wallet on my phone supports it.  It's crazy,  it's one of the major banks.  

When will you be adding this,  and if you aren't (or you just don't know) what is the reasoning behind it?

Moderator edit: updated subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎03-07-2025 13:38

‎03-07-2025 13:38

Hi @Simz1.  Google Wallet for Fitbit is different from Google Wallet on your phone.  Each bank decides whether or not they want to participate in Google Wallet for Fitbit.  A bank must make an investment to participate.  Please give Feedback to Barclays asking for participation.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-08-2025 05:23

‎03-08-2025 05:23

It doesn't even matter when they supposedly are supported, they still don't work.  HSBC have apparently been supported for ages but there are loads of us who can't get it to work and "support" couldn't care less.  One of the reasons I'm planning on switching to a different brand tbh.

Best Answer