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Charge 6 Battery draining

I just came back from a 4-day trip, and my charge still had 41% battery left after not charging it that whole time. The next day, after charging it fully, it now doesn't last 12 hours. All of a sudden, I can hardly get a full workout without it dying. Tried plugging it in again, and it's not even turning on. This all changed over the course of 2 days. I have changed no settings. It is not in "always" screen mode. It typically lasts almost a week, and now not even a few hours if I am active!.

 

Moderator edit: updated subject for clarity

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Hello @Lisa_I24Welcome to the Fitbit Community! It's great to have you here!

Thank you for sharing the details about your battery life.  I appreciate the information provided. 

  • How long do you charge your Fitbit?
  • How do you charge your monitor regularly? Do you connect it to a computer or use a wall connection?
  • Do you have any updates available? Phone, watch or app.

Please try a restart and charge your Charge 6 plugged to a PC.

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Hello @Lisa_I24 

When my Charge 5 started having rapid battery loss, I restarted and recharged my device multiple times over several days. As soon as I saw a rapid drop in battery, I restarted my Charge 5 and put it on the charger until it was back to 100%, often doing this multiple times in a day. Eventually, this process got my device "unstuck" and the battery went back to lasting 6-7 days. Although there's no guarantee that this will work for your Charge 6, it might be worth a try.

Rieko | N California USA MBG PE

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