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charge 6 and google

‎07-26-2024 01:04

‎07-26-2024 01:04

My husband has a charge 6 and a flip phone, so I already had installed the fitbit app on my phone. I have deleted my fitbit account as I no longer use a fitbit. I now am unable to get my husband's sign on to google even if I try to add an account when I try to sign in with google as me. It asks for a pin, which I have no idea what that is. I am at a loss to get this fixed. My husband's charge 6 is now getting my phone call notifications. I am unable to sign into my fitbit google account so that I can try to remove these. Sorry this is so long, it's very frustrating. Thank you.

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‎07-26-2024 03:26

‎07-26-2024 03:26

Welcome back to the Fitbit community, @nehring-shirley!

Please first remove your Charge 6 from your account. Then erase this Charge 6's user data and set it up from scratch. For more details I'd suggest having a closer look here:

How do I erase my Fitbit device? 

How do I get started with Fitbit Charge 6? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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