04-14-2024 09:34
 
					
				
		
04-14-2024 09:34
Charge 6 did not wake up a week ago.
Have tried all the remedies recommend in these topics and remedies suggested by fitbit.
Nothing works. It is totally dead. Purchased December as a gift. It is out of warranty and
No one seems to know whats wrong. Definitely would not recommend this product.
Bought as a gift for my husband for Christmas.
Sorry I bought it. Seems like it is not eligible to be returned.
 Best Answer
 Best Answer04-14-2024 09:47
 
					
				
		
04-14-2024 09:47
04-14-2024 11:02
 
					
				
		
 Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              04-14-2024 11:02
Hello @majorben5910
As @Sean_in_sd mentioned, the Charge 6 should still be under warranty since you mentioned it was purchased in December 2023.
Please contact Fitbit support (<-- click link). They will let you know what are your options under warranty.
Rieko | N California USA MBG PE
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