Ace LTE app on iPhone isn't responding

[Cbone1]

App on iPhone is not responding. None of the buttons are working. My son can send messages and we will receive and reply but cannot initiate. He can call also and we will receive.

Moderator Edit: Clarified subject

[kstack]

I am having the same issue.  It started yesterday and I followed all the steps, deleted and reinstalled the app, turned off and on my phone, bluetooth, still not working.  I tried to get support but call was transferred to a busy signal.

[RiekoC]

Hello @Cbone1 & @kstack 

Please submit Feedback using the Ace LTE app. Tap on your picture/icon in the upper right of the app and select Feedback. Complete the information and submit.

[FitbitElli]

Thank you both for reporting this issue and submitting feedback, this has been very helpful! We are working on getting this fixed as soon as possible! We will keep you updated on our progress and will inform you when the issue should be corrected. 

[FitbitElli · Accepted solution]

Thanks for the patience here everyone, this is now fixed! 🎉

Please reach out if you are still seeing issues.