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Facing GPS Tracking Issues with Fitbit Ace LTE

‎05-01-2025 02:16 - edited ‎05-02-2025 05:31

‎05-01-2025 02:16 - edited ‎05-02-2025 05:31

Hello everyone! I run my own electronic shop that also sells shop appliances. I recently bought the Fitbit Ace LTE for my child. The product is very good with respect to its features. However, I am facing some issues with its GPS tracking. It shows inaccurate locations or doesn't update in real-time. Has everyone else faced this issue with Fitbit Ace LTE? What should I do now?

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‎05-04-2025 10:41

‎05-04-2025 10:41

Hello @EvaSmeets 

Please use the Feedback option in the Ace LTE app to report your issue:

  • Tap on your picture in the upper right of the Ace app
  • Tap on Feedback in the menu that opens
  • Complete the prompts & submit

The feedback reports are sent to the team for review.

Rieko | N California USA MBG PE

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